JD
JD D

1 reviews | Active since Mar 2009

20 Mar 2015, 11:50

KFC Meyersdal Poor Hygiene

Bough a Zinger & Colonel Burger. While waiting for my order I noticed the staff giving a person that was sitting in a zinger burger. The person opened the burger and touched it and saw that his order was wrong. He informed the lady that it's the wrong burger and she took it back and put that burger in the front where all the take away burgers go. She then opened it, touched it went to the back, fetched a slice of cheese and slapped that onto the burger. She then wanted to give me that burger!! Luckily I noticed all the time what was happening and informed her NO she can't do that. How can you give a burger to someone after it's been touched/handled by two other people??? That is not very hygienic. This is the last time I will ever buy at this outlet. This is the second time picking up issues with this specific outlet. Definitely something wrong at this place with poor service.

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Replies (1)
KFC
KFC's reply20 Mar 2015, 18:17
Official
Hello tombraid,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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Best regards,