BV
Benjamin V

1 reviews | Active since Jun 2016

10 Apr 2025, 20:20

KFC Manager and customer care work together to ignore my complaintkfc

Tonite at 7h20 was at Dawn Park KFC. I was getting one bucket with wings. The clerk told me they dont have wings , i said that cant be you guys only sell chicken how is that possible . I ask if i can speak to the msnager he called her . I asked her why thry dont have wings she rep**** its frozen. I told her please dont make your problem mine. She walk away and told the staff no one must entertain me. I ask for her name she refuse it , she did know i heard when the clerk call her . She is sibongile at Dawn Park as manager. I ask the people in the store is this normal they said this KFC always dont have wings. I said to myself let me call the customer care number. I spoke to a lady called Sumaya 2 x she ask me are you at the store then she drop the call i called her 2x she drop the csll 2x on the second call i told her sorry you drop the call and truly she dropped it again. Now i stand there no one listen to you. KFC forced me to buy what they want me to buy .

My order is 206 My chkd is 2.5306.00 At 19h00 Their unhelpful care line *** Where there is no help. I will tomoro morning report KFC to the Ombudsman. I will not leave it there you will not treat me like i beg food from you.i.spend my money and i deserve to get what you advertise .

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