Kfc Listens Looks for smallest excuses not to assist

I bought a meal which was not good at all the chips were burnt the patty was very small so I reported the matter and spoke to Thando who blatantly refused to replace my meal although I support Kfc everyday I have proof of the slip she gave me the attitude that no one is above her and cannot reprimand her and was not even willing to listed to me properly and failed to understand the gist of my complaint , thando woks at the Complaints e-mail department and the reference number was given to me KFC Customer Care Case CAS- 319277-D7P3B1 Confirmation KFC_: ********** 379333 please call Mohamed ********** 100 for further details