KFC Isandovale, I would rather eat nails then have to deal with their lack of service and rude behaviors

Guys, have you even paid attention to the bad review on KFC Isandovale, on Google Reviews. Do you listen to complaints?

I am truly amazed that you guys have permitted the bad service to continue.

No I do not have my receipt and nope I do not care to dig in the trash can to get it.

We came back from a lengthy trip to Amanzimtoti on Monday, arriving in JHB about 17h30. The kids wanted KFC. I dreaded the moment.

I got to the drive through, at the mic where you place the order, and read through our order twice. Then got to the pay window and had to re do the order. not once but twice, then what looked like a supervisor, came to the window and asked that we confirm the order. Now for the 5th time.

Seriously? After that and 3rd person came to us and asked if we were sure we wanted a colonel burger X 3 as they only had 2 breasts left and to have a 3rd burger we would have to wait 7 minutes.

We said we would wait, after a 7 hour road trip.... not your problem (i.e. the road trip) but seriously, at peak dinner time you do not have breasts available for the burgers?

Then we get to the window and immediately "our" order was handed to us, I checked it, Needless to say it was the incorrect order. Thankfully (as I have experienced this over and over on your site) I checked. We were told to wait in the parking. The delivery took a further 15 minutes before we went inside got the order, took it to the car, and it was incorrect, remember the three burgers we spoke about earlier, well there were only 2.

Our order was 3 colonel burgers, 3 regular chips, 2 large pops, 1 cheese burger.

Another 10 minutes later and we had the third burger, I think all in all we had to wait 30 minutes for our order from when we initially spoke to the Mic.

Guys at KFC, this outlet is getting it horribly wrong, needless to say the staff (supervisor as well) are so rude and disrespectful to everyone they interact with.

Close this store down or do something about the horrific service or lack thereof.

How can a world wide establishment get something like this so wrong, do we complain to KFC USA (i.e. take it straight to the head head office?). Can you not educate your team, can you not help us in getting the only KFC in our area working properly?