KFC IS SO UNRELIABLE

I ordered KfC via the website for delivery then an hour later delivery still had not arrived i then decided to drive to KFC to pick it up for myself even though the food prices are more when you order for delivery. I HAD TO WASTE MY FUEL. When i arrived at Greenfields KFC where i ordered i received an sms stating that my order was cancelled due to unavailability of drivers which is not my fault, and i was told that they cant help me with anything cause they wont be paid that money which they said it will be back in my account which they said it wont reflect immediately so now i have no food and no money to buy again...its so unconvenient what KFC did to me and my kids. I then went on to call the customer care line and spoke to MOROESI NYARELI who said they also cant help me, i should just wait for the money to reflect on my account so in the mean time she fed us apologies which didnt fill our tummies.