KFC is **** I hate their service

I'm at KFC Pinetown 1 store I just not with R60 I need to go to the toilet an was told the toilet is no working and I asked what do I do the lady in the cashier said I don't know, Manager on duty is Nomzamo address of this KFC is Shop 18 Pinestring Center Pinetown time of Purchase is 17:34 my name is Zama number is ********** 135.