KFC Heugh road. Worst service ever.

KFC Heugh road, Port Elizabeth. The worst service I ever had from any KFC. Place an order through the drive thru the lady said we should wait in the parking our order will be ready in 3 minutes. I waited for 30 minutes in my car went onto the restaurant my order wasn’t ready yet. The staff had a bad attitude with the customers. I asked for my money back and had to wait another 10 minutes. 50 minutes later I had no food and no refund. This is ridicules.