KFC GP sucks again.....

My husband recieved terrible customer service today at the drive through at KFC Grassy Park 1. The cashier at the drive-through took his order, speaking through a headset which she only realized was not in the room or on her head midway through the order 2. The double crunch burger was advertised on the menu outside, but they had no fillits with no sign inidcating that- therefore poor stock re-fill 3. he ordered a meal (twister, chips and cooldrink), asked for a cup and he was then told there was no cups and he had to pay extra for the bottle. after disputing this the 'manager' told the employee that is just how it is. Again poor stock re-fill 4. When he questioned the cashier on anything he was spoken to with an 'i don't care' attitude and she inisted on talking Xhosa to her colleagues during the ordering process

Not the first time we have recieved this awful service. However there are some exceptional staff members (The male that works as a cashier). They need to re-look at management of this establishment as well as staff morale and customer service - Not to mention the food he came home with looks like it was thrown together!