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Tonie T

1 reviews | Active since Oct 2014

28 Jan 2015, 11:50

KFC GORDON ROAD, HATFIELD - TERRIBLE BRANCH

I visit the KFC on the corner of Gordon Road and Stanza Bopape Road, and I must confess the service was terrible. <br> <br> Firstly the cold drink machine was out of order, the ice cream machine was out of order, the card machine was out of order, I ordered a Tower Burger Meal without any \Garnish"but received a meal with Garnish and a zinger sauce without mayo. I complaint to the cashier who had a terrible attitude towards me and took the burger and the kitchen only removed the garnish by hand and threw the burger back into the bag.<br> <br> When I came back to my office and saw what they did with the burger I tried to call the branch but no answer was received from the branch.<br> <br> """

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Replies (1)
KFC
KFC's reply29 Jan 2015, 11:38
Official
Hello tonietheron,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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