Kfc gives us covid

To whom it may concern.

I had an unpleasant experience with KFC Arconpark on the 9th of December.

I placed an order(pieter***) online, and paid online as well, and when I got to the store approximately half an hour after placing my order, the store didn't even know about my order, they haven't even started preparing my order. I specifically orderd my meals with no garnish. And when I eventually received my order, after waiting for nearly 20 minutes, there was garnish on my burgers, that wasn't as big of an issue, as we could just remove it at home. While in the store waiting for my order, I noticed the staff wearing their masks, pulled down to below their chins. I then called the manager on duty, and she reprimanded the staff, but as soon as she turned the corner, one of the workers pulled his mask back down.

This is unacceptable behaviour. This is a slap in the face, not just to the KFC brand, but to the customers as well.

I am looking forward to your reply.