KFC GIFT ACRES- BRENDA, KELEBOGILE AND SANDRICO - VERY POOR SERVICE

None rating from Me actually. I use kfc online almost every week. On the 06th of April I have ordered a meal of 10 dunked wings, payed online incl delivery for R90. I have indicated all my details incl delivery address and cell number but No confirmation of order sms and email received. I went in store kfc Gift acres Pta and was told Brenda to email proof of payment from my bank to Kelebogile Molikoe at the head office. I did sent bank statement while waiting on counter for an hour. And still came back to the office without food after an hour. I have spoken to Kelebogile to request a refund for my money. Yesterday I also followed-up and received a call from Sandrico also confirming that they will send my refund. Up until this day I did not receive my money back OR food. Kelebogile and Sandrico your service is also very poor indeed. Very *********** system with such errors. With such service, i will buy food from other franchise, but not KFC with a very poor service and *********** Stuff. Brenda from KFC gift acres, Kelebogile and Sandrico from their head office.