1 reviews | Active since Nov 2016
KFC Ghandi Square will leave a bad taste in your mouth!
<p>So a friend of mine goes to KFC Ghandi Square, pays for a specific burger and finally arrives at her destination and the "specific" of the burger is missing. Did I mention she paid for it? Oh and what about the fact that she's a customer. Phoning to notify them, she only received "solutions" pointing to the fact that SHE must solve the problem and NOT the staff at KFC Ghandi Square. For three days afterwards; Bonang, Patience (the person that made the mistake) and another employee, mockingly addressed the situation making no effort to make sure the customer was satisfied, in laymens terms... they didn't care.</p> <p>These people do not deserve to be in contact with customers as they seem to feel challenged when THEY have made mistakes and therefore become rude and ****y. The most unprofessional behavior was noted; from joking about walking to deliver the correct burger to having Patience call off her cellphone to say she's pregnant so she can't do anything about the mistake, especially since she's upset she is being blamed.</p> <p>To this day none of the above mentioned have tried to contact the customer. I am so disappointed and won't be happy if this is not addressed in some way. She and a lot of us support KFCGhandi Squre blindly. Obviously we shouldn't.</p> <p>A simple delivery of the correct purchase or refund would have sufficed. These employees thought this was hilarious. And Instead, the customer left with a very bad taste in her mouth.</p>
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KFC Customer Care
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Thank you for taking the time to correspond with the KFC Customer Care.
Please note that we will be in contact soon.
Kind Regards
KFC Customer Care
***
