NL
Nic L
1 reviews | Active since Dec 2014
16 Mar 2015, 15:51
KFC gets my order wrong, TWICE in once week
I've been to KFC Melville twice over the last week, I always order a double crunch burger and ask for the red sauce to be replaced by white sauce, all other KFCs in the past were able to cope with this simple task. I however got concerned when the person taking the order shouted to the kitchen to say the sauces must be changed, on the first occasion the burger came out with red sauce and I decided to accept it as a human mistake. However when going back there less than a week later and ordering the same order, I was again concerned with the order being shouted but felt reassured when the person handed me my burger and said \double crunch burger with no red sauce and with white sauce". However"
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Replies (1)KFC's replyOfficial
17 Mar 2015, 11:40Hello nicloed,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
KFC's reply17 Mar 2015, 11:40
Official
Hello nicloed,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
