KFC Eric Louw Sasolburg - worst Online system

Dear KFC Eric Louw Road in Sasolburg. YOU are the worst to order from online!!! This is the 2nd time ordering food from KFC online, money deducted from my bank account, order shows completed, I received an order number but can't track the order at all! The same error as the previous time! Now I need to make the plan to sort out the issue, I have to drive to your store with MY petrol, because YOU are ***********, your online services are horrible!