1 reviews | Active since Mar 2009
KFC Employees does not care about customers
On our way back from holiday we passed through Graaf Reinette to have lunch, upon arrival at the outlet there was 5 KFC employees outside the outlet on the stoep next door. There was no other customers in the shop and our order was placed at the counter and I went across the street to purchase items which are not on the KFC menu. When I returned the food was not ready and there was no clean table to be seated, I requested the lady at the counter to clean a place for us. My request was met with an irritant response and the table was wiped, the seats had oil marks and I requested the lady a second time to clean the place. Another irritant KFC went outside the shop and called the ladies outside to return to their workplace, they all returned and when we left KFC about 30 minutes later the group of KFC on the stoep next door have grown back to 5. I have lodged a complaint on KFC website 3 days ago, no response. KFC does not care about service. We will exclude KFC in our future options for fast food.
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
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Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
