1 reviews | Active since Oct 2015
KFC EMPLOYEES ARE DISRESPECTFUL AND UNDERMINING
This lady by the name of Lettie was serving me on Friday 20 November 2015 at 19:48. From the word go, when she asked my order she was facing her back against me talking to another staff member in the kitchen, I waited for her to finish talking before placing my order but she did not see anything wrong with her behavior. I excused that and figured maybe they checking if the orders are right but what followed really irked me to no end.<br> <br> I told her what I wanted after taking my order, as normal KFC procedure I asked for my receipt but then she snapped and told me that she knew my order and didn't need a receipt. At that very minute I knew she didn't value me as a customer, again I excused that behavior. <br> <br> When my order arrived, she literally threw my order at me as if it was a packet of sugar or something, I mean that was food me and my family were going to eat, I told her where to get off, only after she decided to apologize, I didn't accept her apology.<br> <br> Why must all the KFCs in townships give such bad service? I work for the biggest agency in the country, it will take one hashtag to boycott KFC - FIX YOUR SERVICE! We need Chicken Licken maybe we will get better service
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
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Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
