KFC Ellis park

So I downloaded the KFC app and tried ordering requesting for delivery they debit my account and not deliver instead tell me the they initiated refund like Ellis Park KFC is the worst I've been letting thing slide for long m gatvol I want my money now since I'm not getting the food I order now they were so quick to debit my account but dololo food I WANT MY MONEY NOW... People should not use that stupid app its defeated the purpose the are never available for delivery never sis GIVE ME MY MONEY NOW 99.00 I WANT IT NOW