KFC Double Crunch Burger terrible

Bought a double crunch burger today Sunday 20 August 2023 with the order number 193, which was a Double Crunch burger and a Mash and gravy. The burger was terrible and I cannot believe that your Wetton branch serves it like that. Want it replaced by another branch (Belgravia, Rylands or Vangate). I have never seen this standard from KFC.