1 reviews | Active since Aug 2015
KFC DOES NOT CARE! Metal in mash& missing food,!
After the recent spate of scandals surrounding KFC one would IMAGINE they'd be trying their utmost best to deliver quality products and outstanding service. No such luck. <br> <br> 1. On or about 28 June 2015 I found a piece of METAL in my mash from KFC Albany road! I could have easily swallowed the 1cm by 1cm piece seriously damaged my intestines as it has been advised it was part of a masher. However, I KINDLY delivered my slip and the metal to the KFC to staff who had no idea I was even coming in - despite being told I'd be met by the RGM in store. My meal was NEVER REPLACED. I decided not to post on Facebook as at that stage I still trusted KFC. <br> <br> 2. On or about 28 July 2015 I was cheated out of small pops which I paid for by KFC 17th quarter!The woman at the window had the cheek to tell me NOT to CHECK my order as it was all there! I told her it was my RIGHT to check and glanced into the bag before driving off. Since then I've received 3 e-mails querying my contact number from KFC despite having sent my details 4 times! Despite having provided all the details on my slip, including order number, KFC doesn't seem to feel they need to replace my pops as I didn't keep my slip! <br> <br> KFC-shock
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
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Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
