KFC delivery -what terrible service

<p>today was the 2nd time trying to order from KFC delivery here in montana/kolonnade.</p> <p>The 1st time I was told they were too busy do deliver, this was at 7pm and their delivery times are up until 9.30pm!</p> <p> </p> <p>Today I tried ordering again.</p> <p>I asked for 5x 5 zinger strips with the tangy mayo dip. I still asked the consultant how much and asked for change for R200. I waited about 30mins later they arrived with 1 packet with 5 strips in the packet and no dip either. I sent the order back as that was not what I ordered. You pay R20 delivery fee with kentucky, why would I order an item for R29.90 to pay almost the same for delivery.I phoned the call centre, spoke the the manager, they said they would call me back. 25 mins later after not having heard from her.I phoned again, spoke to Mamello. She said she will find out and call me back.5Mins later she called me back saying that the manager is busy checking the recordings they will call me back. At this stage naturally I was upset.the problem could have been resolved by just sending the correct order. I then told the Mamello to cancel the order.I have ordered numerous times from Debonairs delivery (u dont pay for delivery either) KFC can learn alot from them with regards to service delivery. I will never ever ever use KFC delivery again, what shocking service.</p> <p> </p> <p> </p>