Kfc delivery

Very very unsatisfactory. Kfc didn't even deliver the cold drink and chips! I called customer care , the first person put the phone down in my ear while waiting and the guy (Sebosiso) still didn't call me back. Bag was closed so mistake was on Kfc's side not uber eats. Poor service.

Above email was sent to kfc on 30/11, they asked me for details, since I've send it I haven't heard anything. Sent a follow-up email with no response. I ordered through kfc on Google