KFC Customer Service Sucks!!!

KFC Customer Service doesn't follow up on your complaints. What's the use of having ä customer service department but there's no service

We placed an online order on 8 September at the KFC in Meyersdal, Johannesburg - 2 zinger burgers, 10 zinger wings and 1 All in one feast, totally R225, 83. This was an online special

When we brought the meals home, we discovered that the chicken from the All in one feast was not fried properly - it was still pinkish - unfortunately my wife had already taken a bite of the chicken. We called the customer service and the lady tried to contact the manager at the Meyersdal branch, without any luck. This meant another 10 minute drive to and from KFC - I sent my daughter to return the meal and rather get something else. Unfortunately, because this was an online special, their systems were not equipped to give us any of the other online specials. This is what my daughter was told. So my daughter had no option but to get something else at the normal price. I called again to complain and I was told that someone will get back to me with the necessary feedback. Needless to say, I am still waiting

On top of that, I think all the meals we order were öff" because all of us tummy cramps and upset tummies. I will no longer support KFC