TG
Travis G

1 reviews | Active since Oct 2024

06 Dec 2024, 15:25

KFC Customer Service Is the Worst , 100% not guaranteed satisfaction

KFC customer services is a miserable as the outlets and franchises if not worse , they say they have a 100% Guarantee policy that Customer Satisfaction is a priority however this IS NOT THE CASE !!

It seem when you complain about outlets like KFC N1 City Mall , they compensate for the meal and then you go back to the same KFC and it's the same old story dating back to 2017

Poorly managed KFC that is poorly run , you moan about nothing happens

Ive now moaned about Welgemoed KFC and customer services for the 3rd time , different meals just hasn't bothered to contact me ...

CUSTOMER SATISFACTION 100% GUARANTEE MY EYE !

They don't actually cafe about the customer , and couldn't be bothered to follow up , if I could give KFC Customer Services a 0 star I would , because I have asked for the meals I've recently purchased to be replaced as per their 100% satisfaction policy but they haven't even contacted me

They have these wonderful automated support systems and people working that don't seem to follow up on services

PERHAPS IM WRONG AND THE REAL PROBLEM IS THAT SO MANY PEOPLE ARE FINDING KFC DISSATISFING THAT THEY ARE OVER WHELMED??

SO HERE IS MY ADVICE

STOP supporting KFC ... Let them keep there Oily , Unhealthy NO VALUE FOR MONEY CHICKEN, and Staff that can't even get a order right !! It's the holiday season and for those that read this , I suggestion is go support a local fast food outlet that does actually care about quality meal and quality service !!

Don't Support KFC !!!

That way you don't have to eat a meal that leaves you feeling unsatisfied, and you don't have to deal with a customer services department that is nothing but a joke ... Because KFC DORSNT CARE!! They are too big to fail and they know it , and this We Care Facade is not his more than smoke and mirrors...

I also want to point out that since giving KFC my contact numbers , I have been receiving spam messages and phones call , so it makes me further wonder about the incessant need to COLLECT YOUR INFORMATION AND DO NOTHING ABOUT IT !

So please friends , When you feel like some good chicken , visit YOUTUBE there are some really great recipe and very easy to make , I would say it would take you almost the same amount of time it would , driving to a KFC outlet , Ordering and Receiving your Meal

At least if you make it yourself you know it will be the correct pieces , the meal with be fresh and hot , you won't have to complain to KFC Customer support to be further let down ..

Just buy the ingredients and make it yourself!! I'm done with KFC , as someone that would purchase meals 3 to 4 times a months ,this is me saying I won't be supporting ANY KFC and I suggest and urge you to join me in this Boycott of a name that once stood for VALUE and was a family favourite ..

Make the healthy choice , not for your body but your mind as well because there nothing worse than feeling dissatisfied and that is ALL KFC is able to serve up , a box of dissatisfaction and I actually think maybe the health inspectors need to frequently visit KFC outlets as I've heard some grueling stories from certain plumbing contractors that service FAT TRAPS at these outlets and the condition out some of these places ..

Really I'm beyond dissatisfied with KFC food and Service and now customer services who do nothing , please share this post will others and let's spread the words , maybe then KFC will catch a wake up ..

Maybe then when people complain and take them up on their 100% Guarantee they will act accordingly , I wanted my meals replaced and to continue visiting the KFC in Welgemoed however since KFC hasn't bothered to follow up again I won't be supporting KFC on a whole

They Buy chicken at per KG price and then sell these ****py little small pieces per piece , you can just about buy a whole chicken for the price of a KFC streetwise two and then when you don't get what you order feel satisfied ?? No I I'm sorry , so guys please

During this festive season DONT SUPORT KFC , it legacy of a family friend quality fast food outlet is a thing of the past , save yourself the trouble of contact customer services that COLLECTS YOUR PERSONAL DETAILS , AND DOES NOTHING ABOUT YOUR COMPLAINT!!

IT DOESNT MATTER WHICH KFC YOU VISIT THEY ALL JUST DRAL IN BAD SERVICE AND HIGH STAFF TURN OVERS THAT WHY THERE PEOPLE DONT KNOW THE DIFFER6 BETWEEN A THIGH AND BREAST THAT IS ASKED FOR , AND DONT WORRY YOURSELF EITH KFC CUSTOMER SUPPORT THEY UNINTERESTED

people who want jobs that don't want to work !!

I'm going to be contacting YUM and some of the heads of KFC and continue to make a noise ...

Perhaps then the people at DSG will get a wake up ...

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