Kfc Craighall poor service

Silvia (supposed manger) insisted that my card payment didn't go through, despite my telling her that the hand held machine said 'pin ok'. <br> <br> I told her repeatedly that same thing happened to me in Dec where I ended up being double charge.<br> <br> She refused to listen, and almost an hour later came to her senses and took my details which I had already suggested she do right in the beginning.<br> <br> Why should customers suffer because kfc merchant point machines are faulty? and end up being double charged?<br> <br> Kfc Craighall needs to better train their staff, particularly regarding customer service.<br> <br> Silvia was not interested in any thing I had to say.<br> <br> Calling the customer service hotline didn't help much each either.<br> <br> One would think that after the braamfontein incident with chickens being hosed down in the street, more overall effort would be given