KFC Cosmo City
<p>About 2 months ago I went to the KFC in Cosmo City to order the 8 piece family meal, I paid for it then decided to go to the supermarket next door to them to do some shopping whilst waiting for my order. About 30min later I went back to KFC to collect my order and it was not ready (this is 30 minutes later mind you). Eventually my order was given, when I got home, I was very upset to find that they had given me 8 pieces of chicken breasts. I find this disgusting, I buy a meal of over R100 to get breasts only whilst aperson who has bought a streetwise 2 gets better chicken portion than me. I was livid becauseI tried calling the contact number on the till slip but therewas no answer. i then texted the mobile number but still no response. I could not take back the meal as it was after 20h00 and they were obviously closed. i then called the number again the next morning and some gentleman ( I think the area manager) picked up and listened to my story but told me he was driving and that I should call him back after a few minutes. I did call back and he just said that was uncalled for and that he would contact the KFC Cosmo City manager and give him my contacts. 2 months later i have not been called back. i deliberately waited for this long to see if KFC takes their customers seriously. clearly not- Ever since that incident i have never bought any KFC and will not as i find this to be very disgusting. I cannot believe that no-one has called me about this till today.</p> <p>I did not go to KFC to beg for a meal that day, i paid over R100 for a meal only to get the pathetic chicken portions.</p> <p> </p> <p> </p> <p> </p>
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KFC Customer Care Line
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Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
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Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
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Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
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Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
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Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
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