KFC Constantia *****ing customer money

<p>Using the KFC Constantia drive through, I placed my order and proceeded through to the cashier, I gave her my card, she handed the POS and I entered my PIN, she then took the POS from me and by the look on her face it looked liked she pressed something incorrectly on the POS. After waiting for a minute or so at the drive through, she called her manager. The first thing the mananger asked me was "Did it reverse?" I told her no and showed her the sms I received from my bank showing a succesfull transaction for the purchase for the KFC branch. She then told me it didn't go through the KFC system and she cannot give me anything for free. I told them it was debited but they blatanly refused to give me what I ordered or my money back saying that I should wait for it to maybe reverse or else bring bank statements the following day to prove it did not reverse. I asked for the manager at the branch to produce and show me their policy on handling these sorts of situations and she said they did not have any. In my opinion this is absolutely ******* and I have never been ****** this way before.</p>