KFC Coastlands - The worst KFC branch

KFC at coastlands hotel is literally the worse branch I have ever been too. There is no sense of professionalism, basic common sense or customer service. Every single day I go to buy a cup of coffee, the machine is always broken. What are your managers doing to ensure the equipment is always working properly ??? There is one cashier who has the job of also packing the food and calling out for customers. Food takes typically half an hour to be ready. The food is Bellow par level. This is so shocking as this is bad in UMHLANGA. Please investigate the issues at this branch as you have MANY unhappy customers.