1 reviews | Active since Apr 2015
KFC CENTRE PLACE FOREVER OUT OF CHICKEN
I went to the kfc on church street cbd three times and they were out of chicken, first incident I went there I ordered a colonel burger they said they don't have fillets just the grilled fillet like really it was 7pm and they close at 9pm on a Friday. Second time I went there around the same time 7pm and they did not inform us that they out of chicken then eventually was my turn I was told there is no chicken I asked for a burger again I was there no fillets what is really going on in that store?????? Now just this past sunday I said okay let me give them another try it was 18h00 and they close at 20h00 I asked for streetwise burger guess what they did not have I asked the cashier what do they have she said they have the crunch burger. the store is situated in the central business district and there are apartments so obviously will go the to get something to eat but unfortunately we have to go to other stores because they are forever out of chicken, Kentucky Fried chicken out of chicken wow!!! Totally flabaggasted by the behaviour of the staff as they don't give a damn about customer service at all.
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
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Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
