KFC CAPE TOWN INTERNATIONAL

<p>I am concerned about the service, quality of food and attitude form the KFC store on CAPE TOWN INTERNATIONAL AIRPORT.</p> <p>As my team and I work on this airport we do tend to but allot from KFC and just expect a standard KFC meal like we would get from other KFC sores.</p> <p>Often our experience is not so good with this KFC (dried out chicken, burgers with some dressing short, cold/bad tasting chips, bad burger fillets we have even had sour tasting mini loafs, and stock availability also seems to be a concern.</p> <p>Last week my colleagues got the lunch box with chicken wings, the wings was dried out and not close to the KFC standard and what we are use to from KFC, the wings was replaced, this week Monday they again supported KFC and bought the ZINGER BURGER meal and again the zinger fillet was dry and not up to standard.</p> <p>On returning to KFC with the dried out product and asking to replace the burger, the manager on duty, PARISON CHIBANA, just refunded the money or the meal and said we have to much complaints and WE JUST WANT FREE STUFF AND HE DOES NOT WANT OUR BUSINESS ANY MORE.</p> <p>We never got nothing for free from this KFC, nor are we expecting free food from KFC, we are just expecting the service and food to be of a great standard.</p> <p>I have personally complaint to area mangers (for KFC) that visit the airport from time to time if I get them around the airport in lifts and chat to them about the general service and food we are receiving from this KFC. These area mangers don’t take this matter serious and just laugh it off.</p> <p>This case#267617 we logged with KFC keeps on being referred to PARISON CHIBANDA for him to contact us and resolve this case. PARISON CHOBANDA clearly can not run his store and is part of the problem of this store and he has no s**** talking and dealing with clients.</p> <p>Intervention from TOP MANGEMENT is necessary to help this store to get back on track, some of the people working in this airport drive out to other KFC’s not to buy from KFC CAPE TOWN INTERNATIONAL.</p> <p>Harold</p> <p> </p>