1 reviews | Active since Oct 2011

04 May 2015, 08:27

KFC CANT BE BOTHERED ABOUT CUSTOMERS COMPLAINTS

ON 13TH APRIL I PUT A COMPLAINT ON HELLO PETER ABOUT BAD SERVICE AND DISGUSTING FOOD FROM KFC AND THEY HAVE NOT EVEN BOTHERED TO RESPOND TO ME OTHER THAN A OBVIOUSLY COMPUTER GENERATED REPLY TO SAY THAT THE COMPLAINT HAS BEEN RESOLVED - WHAT ABSOLUTE NONSENSE - IS THIS THEIR WAY OF DODGING ACTUALLY SPEAKING TO A CUSTOMER WHO IS NOT HAPPY WITH THEIR BAD QUALITY FOOD AND BAD SERVICE!!!! NO THANKS WE WILL NEVER BUY KFC AGAIN! THE USA IS WHERE GENUINE KFC CAN BE BOUGHT NOT IN SOUTH AFRICA!!!

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Replies (1)
KFC
KFC's reply04 May 2015, 16:30
Official
Hello ingbor,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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