KFC CANCELED MY ORDER BECAUSE I ASKED THEM TO REPLACE THE MESSY FOOD THEY SENT

Dear KFC.

I am beyond frustrated, it's as though every tine we complain nothing ever gets done!!!

Please view attachments.

I placed an order at 19:01 it was due at 19:30 my food came in at 19:45 which I've accepted as they could of faced challenges in the process.

I opened the meal only to find everything spilled the driver contacted his controller. The driver waited at my premises for over 30 minutes, I took initiative to contact the store and Zanele said please send him back she will give me new food, I told him he left after a few minutes.

I then looked at my phone again to see what's the hold up only to realize they cancelled my order!!!!!

I have a sick kid that needs to take medication and eat!!!!

THE PERSON THAT CANCELLED MY ORDER IS RATHER *********** AND SELFISH!!!!

PLEASE DON'T ALLOW THIS TO FALL ON DEAF EARS , I WOULD APPRECIATE IF YOUR TEAM INTERVENE'S.

I HAD GO USE MY OWN RESOURCES CALLING BACK AND FORTH FOR ABSOLUTELY NOTHING!!!