BG
Byron G
1 reviews | Active since Feb 2015
16 Feb 2015, 12:29
KFC Brackenfell Card machines always offline
I went to KFC in Brackenfell on Thursday 12th of Feb, I waited in the drive through for about 20 minutes, once I got the the window the cashier advised me that the card machines is not working, now this wasn't the first time that I've come to KFC Brackenfell in the past with this issue! I then went back on Saturday night but it was the same story, I asked why is it always offline and the cashier rep**** that the guy has not yet come to fix the issue, <br> <br> How can KFC run a business without card machines? I was told to draw cash and come back, and then i'd probably wait another 20 minutes in the queue, so I decided to go somewhere else. <br> <br> I hope this matter will be addressed.
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Replies (1)KFC's replyOfficial
17 Feb 2015, 08:58Hello byrongilson,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
KFC's reply17 Feb 2015, 08:58
Official
Hello byrongilson,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
