KFC BP Meadowlands is a ****mer

Hi, I ordered 9 pieces of chicken for R189 at KFC BP Meadowlands yesterday around 18h30 via uber eats, they took the money and confirmed that the driver is on the way, the food did not arrive, when I called they didn't answer and ended up blocking my number, we tried with my daughters number which they also blocked, they made no attempts to contact us and apologize or state what the issue was, we slept hungry and angry.