FD
Fester D

1 reviews | Active since Aug 2013

21 May 2015, 17:10

KFC Bothasig - the rudest experiece

Kfc bothasig, i have had enough!!! There a too many incidents to put in one mail. its so rude how they deal with their own ***** ups. I was on more than one occasion given the wrong coldrink without even asking or telling me. One day i get there and they say theres no ice cream, 2 days later i return and theres no ice cream again, i speak to the manager and he says load shedding is messing with their machine which i accepted, i go back now on a day where our area is not load shedding at all and guess what, no freaking ice cream. On another occassion a item was left out of my meal because they never had anymore in stock, wen i confronted the manager he said i can have anything for the same value, there was nothing for the same value that i wanted so i chose something for R3 more, he did not accept my choice so i told him to **** himself and keep it to which he responded **** you too. This is completely disgusting , i officially hate kfc Bothasig. One day not too long a ago Nandos drive thru forgot my kiddies wings, when i returned i got a brand new meal and a free dessert, i left there happy because they showed remorse. This KFC has major issues that need to be adressed.

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Replies (1)
KFC
KFC's reply22 May 2015, 09:12
Official
Hello dawie180,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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