KFC Bergbron luke-warm food and soup gravy

I wish to make a complaint against KFC - The Berg Shopping Centre (Bergbron) as well as KFC customer care. Last week I emailed kFC customer care with the following. (Incident occurred last Wednesday)<br> <br> \Good day KFC Customer Support Team<br> <br> Last night at the KFC outlet at the Berg Shopping Centre I had a disappointing experience. My order consisted of a Street-wise One Mash and a Small pops with a small chips. Firstly the mash, small chips and pops were cold. I then sent them back and received hotter pops and mash but the mash was like soup also I noticed that the small chips that a friend and I normally buy were very little in quantity. To me largely this experience was a waste of my time and money especially in light of the fact we are in a challenging economy.\" ref - KFC Customer Care Case CAS-168418-D5T4K2 Confirmation KFC_:***<br> <br> I have since received no contact or follow up from KFC customer care regarding this matter. Thus I see the only viable means I have at my disposal to share my experience is Hellopeter. Also regarding KFC - The Berg they could learn a lot of how a KFC outlet should be by looking at the excellent example KFC Clearwater sets. <br> "