ND
Nhloniephoh D

1 reviews | Active since Sept 2022

03 Sept 2023, 18:33

KFC BEDFORDVIEW POOR SERVICE

I would like to complain about the transaction that was done by 15 Thembeka time 16h51 date 03/09/2023 at KFC BEDFORDVIEW CNR REGENT ST & KIRKBY.

I purchased 2x Sandae ice that cost R24.90 each, the ice cream was half of a cup size and I complained as a customer that the ice cream is small and the lady that assisted me, added more Ice cream still it wasn't that full but every one was shouting at the lady and saying the ice cream supposed to be small on scale and why did she add more Ice cream and blah blah blah a lot of things was said to the poor lady infront of the customers that complained about the services and when the lady was assisting, the stuff members was shouting infront of us. That was unprofessional and it didn't show customer service satisfaction instead it showed Greedy and Childish behave in a business coparate world.

I didn't appreciate the behavior of everyone who shouted and made noise to the lady that was assist me with the ice cream.

The behavior I got from the staff made me asked my self if the proper customers services training was done or what training was conduct that highling on customer service.

Apologies to the lady that was assisting me for being beaten by her colleagues for attending my Complaint about the small scale on ice cream

0
Replies (0)