KFC bad service

On the 3rd of December at around 8pm me and my husband went to KFC umhlanga at KwaZulu-Natal. When we got there, there was no one at the teller, my husband then asked to be served because all the staff were at the back. He kept on saying can we get service and they just looked at him and continued with whatever they were doing behind. After a few minutes one of the ladies identified as Zanele said there's no meat while she was still at the back. We then responded by saying do you only sell meat at the shop? She then said I am busy here at the back. Then there was a lady who came to assist us by the name of Zamokuhle, she identified herself as the manager; but Zamokuhle first asked Zanele to come and help us but Zanele still refused that's when Zamokuhle assisted us.

Can KFC please train their staff of good customer service because we found it very unprofessional and disrespectful to us for Zanele to give us that attitude. Zanele must go for proper training as she is *********** or she must not work at the tellers, she must not work directly with customers if her attitude is like that towards customers.

A proper feedback will be highly appreciated from KFC.