KFC BAD Overall

On the 31st October 2022, I bought a meal at KFC Soneike. The meal subsequently were sub standard and was not what I am a custom to as a loyal customer. I rated the meal via the saKFCsurvey to which I made it known for the inexplicable experience. I was not contacted by KFC but received automated texts at 02:40 am on the 5th November 2022 that they cannot reach me. From having a bad meal to bad customer service is giving me a permanent bad taste.