KFC Bad experience turned out to be a good one!

I placed an order on your website and it timed out. I replaced the order, and suddenly I had two of the orders come through, two payments made and two deliveries scheduled. I immediately contacted your customer care center and I must admit: I was extremely upset and frustrated at the situation, especially when I was told that they will give me the number for the KFC so that I must contact them. The issue was not with the KFC Branch but WITH THE ORDER MECHANISM on the Webpage!!! Needless to say I was being very unfair to the lady trying to help me but in the end everything was sorted out. A BIG SHOUT-OUT and Kudo's to Iman from you customer care center that assisted me! Your company sure did great in employing her! To Iman, again my apologies for my frustration. You did a great job in helping calm me down and focus on the problem, not the person. Keep up the good work!