KFC Bad Experience Once Again

Good Day,

I am once again let down by a different KFC restaurant in or near Kempton Park.

90% of the time when I buy from a KFC restaurant in the Drive Thru or in store, there is something wrong with my order.

We have gone to about all the KFC Restaurants near us and at all of them we buy something and as soon as there is a problem with our order then we try a new one.

We have bought from KFC Glen Marais in Kempton Park quite a few times and they have gotten our order wrong once before but yesterday morning it was on our way to work and decided to stop there for some breakfast to take with us. The lady that helped us at the Pay Window was so rude to us which was not a nice experience ONCE AGAIN.

I bought 3x Deluxe Brekkie Boxes and had to wait about 10 minutes in the parking for the food. All looked fine at first. As we drove away my wife had a look through the food and discovered that the Fries was already cold and we just got it. Unfortunately we did not have time to turn around as we had to get to work.

When we got to work and were busy eating our breakfasts, all burgers had absolutely no sauce on it and 2 of the 3 burgers did not have Hashbrowns on them. We were already livid with the cold fries.

We really hope we can get this issue resolved as we Love KFC but the people at the Restaurants are not always pleasant to deal with and issues with our orders 90% of the time.

Looking forward to hearing from KFC soon.