KFC - Bad Customer Service

I wish express Bad Service with KFC I received on 24/05/2020 through Telephone line Order ( ***)

On the 24/05/2020, we decided to not cook, at 12h:09 I called *** and I placed an order for 10 Piece Family Treat R214,90 . I was confirmed that the order will take about 45 minutes. At 13h:43 I called to make a follow up of my order, I was told that my order will be delivered in no time. Nothing happened again. I called again at 15h:26 I was told that my order has left on its way to be delivered and the Store coordinator ( or something along those words) will call me and apologized. The lady that I spoke did managed to get someone from the branch to call me, the lady said the order have left a long time, surprisingly I have not received any order, the lady from the brand said she will come back to me, she need to track my order which she have never kept her promise.

These is happening to me for the 2nd Time now. KFC you have no respect of your customers. It seems like you have filled your pockets with enough money now & you don’t care

I have not received my order, even today, no one from KFC bothered to give me a feedback, no one cared to apologize, because customer’s order are not important to KFC.