KFC

Good day, On Wednesday 14th of December 2022 I visit KFC Herm**** 2. I payed with my credit card and ordered the following; 3 piece Chicken. (I receive small chips no cooldrink) 1 double burger meal. Receive chips and cooldrink with it.

I only realize 2 or 3 days later when looking at my Credit card transactions that I was charged R1333,80. I called the call center and was told to write a email about it. Up to date 12 January I sent more that 10 e mails to KFC Customer care. The only response I got was that the case was closed because they cannot reach me.

But they did reach me by sending me a e-mail that the case were logged; KFC Customer Care Case CAS-***-G6M9V0 has been logged YUM:***.

And then a few days later I receive a e-mail from customer care, stating that the case is closed because they cannot reach me. KFC Customer Care Case CAS-***-D6C2T9 has been closed YUM:***

I have never ever experience such a bad experience from any company. They do not even reserve 1 star.