KFC Atlyn Mall manager Collen is rude, he should be called in to order

I received bad service from KFC on numerous occasions.

About 5 times I was treated bad, given bad attitude. I let it slide but on Thursday I received the worst experience ever. I ordered wings and was told to wait at the parking lot the order will be brought to me. I waited for an hour then decided to go inside and check my order, they told me that wings are not ready, 2 hours later I went in again and asked why the long wait. I was told I should have came in and fetch my order, the manager doesn't allow them to bring orders at the parking lot yet they told me they would bring the order.

Sunday night I went to buy wings again because I love KFC dunked wings, I went to the drive through again then I was told to wait 15 minutes. I asked to see the manager due to my previous experiences, he told me to wait like the lady said, I refused and told him if I wanted to wait I would have came inside the shop. he then told me straight that I can report him because I'm under the influence. I decided to switch off my engine and wait for the order at drive thru, guess what I got my order 2 mins later.

If our black brothers treat us like this what must we do? Must we keep quite because we're black and suffer in silence or what?