1 reviews | Active since Oct 2014
KFC at the Kollonade centre has done it again
Very simple story and KFC has no excuse for what happened. So my family and I stopped at KFC before going home after a nice vacation in the Kruger national park. The line was not that long we were about 5th in the line. She orders a Boxmaster meal and I order a Streetwise 3. At first she doesn't receive her drink. I get home and I have no Chips and Only 2 pieces of Chicken in my box. The only happy one was my 3year old son who had a snack burger and my 6month old son who had breast milk. I have had poor service at this KFC multiple times and each time the management promises to change and do better. But as of 2015-12-29 I wont be buying any KFC ever again in stead I will go across the street to your oposition at Nandos. Thanks to poor service you have lost a valuable client and I will make a point of it to spread the word on how excellent your services are.
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
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Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
