KFC AND URBER EATS RUNNING A ****

I PLACEDAN ORDER ON URBER EATS I WAITED ALMOST 2 HOURS NO DELIVERY, I CALLED KFC AND WAS TOLD MY ORDER HAS BEEN CANCELLED AS THERE IS NO ELECTRICITY , I WAS TOLD TO CALL BACK LATER WHICH I DID I WAS THEN TOLD THEY ARE NOT OPENING AND I SHOULD RE ORDER,URBER MAY REFUND ME,WHAT IS THIS