KFC ALEX MALL are ****** - no refund for messed up orders via drive through..

I hope to get assistance here...complaint against KFC ALEX MALL I bought a meal via drive thru I was told there are no wings- no one told me this prior to payment being made I asked to change to a streetwise two as I was in a hurry... they gave me the meal without the receipt and change when i asked for the receipt and change the supervisor by the name of Zulu took the food ,i was hoping he's sorting out something i waited there till other motorist behind me started shouting at me for wasting their time..i moved to a parking lot and went inside the store...my God i have never been insulted so much in the presence of all other customers that Zulu character made a huge noise a guy almost slapped him because of so much noise he was causing that time im a very reserved person and dont like causing a scene i think he took that to hes advantage i called customer service the very same time they said they will call back this was on the 2nd Feb 19 around 18:00 pm till now ,I made four calls to follow up no one has called back till now.

According to the notes Zulu made...he said I walked away...what a ****...I challenge Kfc to check their footage.

Case number:431540

It's clear this is a nature of their business.Kfcsa does not care of customer service all they want is our hard earned cash.thives! !...I want my money back!!

Till now I'm waiting for my meal or my money back or a comfort call from their stupid customer service.

I hope this helps me

Regards