TN
Thembekile N
1 reviews | Active since Apr 2014
15 Jul 2016, 20:54
Kfc
<p>Kfc's drive thru is a joke , an upsetting one , it should be changed to a parking thru , not a drive thru , my friends and I went to kfc tonight , we were there from 22:10 ,by a mere streetwise 2 and dunked wings ! Only to be told that it will take 13 min , like really ? On a Friday night the 15th ,kfc is open with no meat , no wings ? What is a drive thru ? Why drive thru if I'm gonna wait , switch of the car and park ? It's not the first time this has happened ? The last time we were there , the cashier was sleeping , we shouted and shouted , until we drove to the paying window , something must be done about this .</p>
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Replies (4)
KFC's replyOfficial
18 Jul 2016, 07:12Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
********** 222
Best regards,
KFC's reply18 Jul 2016, 07:12
Official
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
********** 222
Best regards,
TN
Thembekile N's updateReviewer Update
19 Jul 2016, 09:26Hi , just received a call from the velgvreden park kfc , I thought I did mention that , it's the one by checkers hyper , if I didn't my apologies , I'm referring to the constancia park kfc
TN
Thembekile N's update19 Jul 2016, 09:26
Reviewer Update
Hi , just received a call from the velgvreden park kfc , I thought I did mention that , it's the one by checkers hyper , if I didn't my apologies , I'm referring to the constancia park kfc
KFC's replyOfficial
19 Jul 2016, 10:41Good Afternoon Sir
Please accept our apologies for the incorrect response from the store. Your complaint was redirected to the correct store.
Kind Regards
KFC Customer Care
***
Best regards,
KFC's reply19 Jul 2016, 10:41
Official
Good Afternoon Sir
Please accept our apologies for the incorrect response from the store. Your complaint was redirected to the correct store.
Kind Regards
KFC Customer Care
***
Best regards,
TN
Thembekile N's updateReviewer Update
20 Jul 2016, 15:21Good afternoon ,
I received a call from and *********** person at kfc branch yesterday the 19th July 2016 promised to ask the next manager who was suppose to knock in at 9pm last night , well I guess that manager is still on duty and will still contact me , and I'm sure this is not so urgent to him or her , coz its now 19hours waiting for my issue to be resolved , or atleast someone tk call
TN
Thembekile N's update20 Jul 2016, 15:21
Reviewer Update
Good afternoon ,
I received a call from and *********** person at kfc branch yesterday the 19th July 2016 promised to ask the next manager who was suppose to knock in at 9pm last night , well I guess that manager is still on duty and will still contact me , and I'm sure this is not so urgent to him or her , coz its now 19hours waiting for my issue to be resolved , or atleast someone tk call