KFC 5 ways terrible service from cashier to manager

<p>What a horrible experience..</p> <p>I'm buying for 14 people and a lady by Simanye takes my order and I ask for 2litres soft drink and the cashier Simanye says 'why don't u buy it at spar aacross the road,i said it's ok</p> <p>The food order arrived with 12 boxed of streetwise instead of 14,i asked Simanye if they don't have other soft drinks instead of coke as my staff does not like coke..</p> <p>She pulls a face and says 'i told u to go to spar,i then said but it wasn't cos of coke ,she then snickered and said but why didn't u ask ; I rep**** i didn't know options for drinks were limited. She said ...well now u know. I told her I don't work so she must inform me,she jumped at me daying ..."ofcos I know u don't!'fc 5 ways manager Nompumezo walked in as I told her I want a void, wen I told Nompumezo to ask me why she must void ...she saidethat she is not bothered by Simanye the cashier 's manner of not telling abt the options they have for soft drinks ,she is here to void. Then they packed 12 street wise 2 instead of 14. Phof my issue is that Simanye was supposed to tell me they only have coke in 2 liters and that she told to go to spar cos it's cheaper there. I've just asked for a void... I'm so angry...im fuming. Am a manager too so this service should not be tolerated and had to wait for Darryl whom I see evertime at the KFC for 25 min so he can void the card transaction. Just an apology for waiting,angry look from Simanye and Nompumezo cos ....I should've gone to spar if I wanted options </p>