1 reviews | Active since May 2015
KFC
Good Evening.My friend and I went to shop at Eastgate and decide to dine in at KFC since the other resturant were full while the KFC was empty.We were suprised as KFC was so empty while the other resturant were very busy.When we entered in the store,the store was filthy and it seems like customers ate and leave the leftovers all over the floor and even on the seats.The lady who was helping us was so untidy,not wearing name tags and looked tired.When we ask for the food tray they said they don't have,my question was how can a flagship store doesn't have the food tray and they had like 6 customers not even ten because I was gonna say all the tray's has been occupied.five min later some lady decided to sweep while we were busy eating and busy flirting with some guy who was just waiting.we decided to leave the store before we can finish our food as we were not feeling comfortable.I mean I almost eat KFC meal from any other KFC store and I never seen a terrible store,staff like the one at Eastgate.If you do have cameras in the store please pull the footage of Saturday Six PM and see what was happening in the store.My advice to KFC 'owner is have a look in Eastgate staff.
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
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Best regards,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,
