Kentucky Failed Chicken Call Centre

<p>I would just like to thank the KFC Customer Care Representative for replying to my complaint, nice to now the public that spent our hard earned money gets treated this way, me being very sarcastic!!!</p> <p> </p> <p>Below my reference numbers from about a month ago, up to date still no response from the said KFC Customer Care Representative - pathetic !!!</p> <p> </p> <p>Case Number: CAS-254915-R1N3M0</p> <p>Subject Line: Complaint KFC Langenhovenpark</p> <p>27 Feb 2017</p> <p> </p> <p>We value your interaction and have assigned reference number CAS-253676-H6L7F1 to your interaction. A KFC Customer Care Representative will be in contact with you to discuss your interaction.To reply to this email,please do not edit the subject line. To summarise your communication with us so far:</p> <p><br />Case Number: CAS-253676-H6L7F1</p> <p>Subject Line: Complaint KFC Langenhovenpark</p> <p>Interaction Summary: <br /> </p> <p>23 Feb 2017</p> <p> </p> <p>Thank you for taking the time to contact KFC Customer Care.</p> <p>We value your interaction and have assigned reference number CAS-251681-L9M4Z5 to your interaction. A KFC Customer Care Representative will be in contact with you to discuss your interaction.</p> <p>To reply to this email,please do not edit the subject line. To summarise your communication with us so far:</p> <p><br />Case Number: CAS-251681-L9M4Z5</p> <p>Subject Line: Complaint</p> <p>Interaction Summary:</p> <p><br /> Email : ********** ********** />First Name : Hano<br />Last Name : Du Toit<br />Contact Number : ********** 015<br />Message : Hi, Would like to tell about my bad experience today at the KFC Langenhovenpark Bloemfontein. Seeing that it was Valentines Day got up quite early to surprise wife with breakfast in bed which would have consisted of some brekfis wraps and am riser with some nice cappuchino coffee and beautifull roses which i picked up at about 05h15. Firstly drove through the drive through were i had to toot to get attention for my order. This was 05h50 this morning at a KFC which is supposed to be open 24 hours. Finally lady helped me. Lady told me fresh eggs is going to take about 3 minutes, I rep**** no problem. There was a vehicle behind me so i parked right infront of the entrance of the KFC. At 06h19 got out of my vehicle to find out were my order was. Needless to say my order was lying there on the counter, nobody took the time to find out where i was - sitting infront of entrance - apparently the lady that helped me told the new trainee which started last week Wednesday to give my order to me, she did not do it. The manager - Mario - was not very helpfull - needless to say that i was very upset and demanded my money back, they still then tried to give me an extra coffee for the inconvenience. Finally they gave me my money back, time now was 06h30. So thank you KFC Langenhovenpark for ruining my Valentines Day and the rest of the day!!!!! By the way i do not expect to hear anything back from your company?</p> <p>Thanks</p> <p>[http://links.g****vine.mkt4930.com/open/log/ ********** 4/LTMwMjA2ODYwOTIS1/0/OTIzMzQ4Nzc1S0/1/0]</p> <p> </p> <p> </p> <p><br />Our Customer Care Team will be in touch soon.</p> <p> </p> <p> </p> <p>The KFC Customer Care Team</p> <p>14 Feb 2017 - First Complaint lodged</p>